Return on Intelligence observes and is helping clients and customers take advantage of a set of independent and individually transformative technology revolutions that have come together to create tectonic impacts in business. These revolutions include the Internet of Everything (IoE), Social Media, Mobile technologies, big-data driven Analytics and Cloud technologies: I-SMAC.
As these technologies have matured and intertwined they have “crossed the chasm.” Companies taking advantage of them are creating new industries, new markets and new wealth.
In the insurance industry, just as we’ve begun the transition from mass-market underwriting based on collective histories of loss patterns to premium discounts based on miles driven we are leaping forward to personalized, near-real-time underwriting, billing and claims based on actual and current driving data. Its the computers in the cars, sending data via the cloud, to sophisticated analytic engines that present an offer, or a bill, to a client’s tablet or smartphone, the same device the client used to find the new arrangement using social media.
In the industrial setting companies like GE are building the “industrial internet,” linking together the myriad machines, sensors, controllers, and ancillary devices within and across facilities, up and down the production chain, inside and outside GE’s corporate borders. Across the globe electric utilities are combining the Internet of Everything with sophisticated analytics, and mobile devices in the hands of engineers, linemen, municipal officials and customers to deliver Smart Grids.
At Return on Intelligence we help clients rethink and reshape the way they do business. In order to help organizations gain and retain a substantial competitive advantage Return on Intelligence is always trying to learn about these trends, and communicate what we know. Consistently we find that:
- Transformation is not just about technology. Real business performance improvement requires solving a simultaneous equation that is based on the principle that people, processes, information and technologies are inter-related.
- A collaborative business model is essential. Improving the performance of the enterprise requires new ways of improving how individuals work together and share information. Leveraging enterprise intelligence is about optimizing how individuals and teams perform collaborative tasks to achieve goals.
- Collective intelligence drives performance. Information in the typical enterprise is isolated in silos, yet people work in cross-functional teams. There is a gap between how information is managed and how people need to consume it. Mining and integrating external information from the Internet along with internal data is fundamental to leveraging collective intelligence.
In these pages are summaries of current thinking, our library of blog posts, access to our “free library” of links to research on a wide variety of subjects, and information about our Research Institute and active programs. Please explore & participate.